FAQ  > Mail  > Mail management > Is the SMTP server operational?

On our email servers, we’ve installed protections against SPAMs. Indeed, only our clients can send emails using our smtp servers.
To prove you can use our SMTP, you have to identify yourself to the POP server with your login and password. In this way, the server records your ip and allows you to send (relay) emails for 3 hours. If this operation hasn’t been carried out, you will receive an error message of the type: "553 sorry, that domain isn’t in my list of allowed rctphosts (#5.7.1)"
In practice, you only need to take your emails on your POP account and send emails thereafter.